Shipping Policy

Last Updated: 20th December, 2025

At Al Arab Perfumes, we strive to deliver your orders quickly and safely. This Shipping Policy explains how we process, handle, and deliver orders within the UAE.

1. Order Processing

Orders are processed within 1–2 business days after payment confirmation.
You will receive an email confirmation with your order details once your purchase is complete.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times

We currently deliver within the UAE using trusted courier services.

Standard Delivery: 2–5 business days
Express Delivery: 1–2 business days (subject to availability)

Delivery times may vary depending on location, public holidays, or courier delays.

3. Shipping Costs

Shipping costs are calculated at checkout and depend on the delivery method and location.
Free shipping may be available for orders above a certain amount (check promotions on the website).

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can use the tracking number to monitor the status of your delivery.

5. Shipping Address

Orders will only be shipped to the address provided during checkout.
Please ensure your shipping address is complete and accurate. Al Arab Perfumes is not responsible for delays or lost orders due to incorrect addresses.

6. Lost or Damaged Orders

If your order is lost or damaged during shipping, please contact our customer service immediately at:
📧 c.mind331@gmail.com
Claims must be reported within 7 days of receiving the product.
We will work with the courier to resolve the issue and may replace or refund your order as necessary.

7. Authenticity Assurance

All perfumes shipped from Al Arab Perfumes are 100% authentic and genuine branded products. They are securely packaged to ensure the product arrives in perfect condition.

8. Contact Us

For any questions or concerns regarding shipping, please contact us:
📧 contact@alarabsperfumes.com